We only collect the information you voluntarily provide through contact forms: name, email address, phone number, and the content of your message. Additionally, our server may record your IP address, browser type, operating system, and pages visited to improve your browsing experience.

We use essential cookies for the proper functioning of the site and analytical cookies (e.g., Google Analytics) to understand how you interact with our content. You can control your cookie preferences through your browser settings. We do not use behavioral advertising cookies.

Your data is processed solely to respond to your inquiries, provide support, and improve our services. We do not sell, rent, or share personal information with third parties for commercial purposes. Processing is based on your explicit consent and our legitimate interest in communicating effectively.

We retain personal data only for as long as necessary to fulfill the stated purposes, but no longer than 24 months from the last interaction. Data is stored on secure servers with restricted access and SSL encryption. In the event of a security breach, we will notify the relevant authorities and affected individuals in accordance with applicable law.

We may share anonymized data with providers of hosting, web analytics, and email services (e.g., Google Analytics, email marketing platform). These partners are contractually obligated to maintain confidentiality and not use the data for other purposes. We do not transfer data outside the European Economic Area without adequate safeguards.

You have the right to request access to your data, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, and withdrawal of consent at any time. To exercise these rights, please contact us at the email address below. We will respond within a maximum of 30 days.

This policy may be updated periodically. Last updated: May 15, 2025. For privacy-related questions or to request the exercise of your rights, write to us at info@jimspestgoldcoast.com or call 0784563163. Postal address: Str. Zidarilor nr. 3B, bl. 64, et. 31, ap. 30.

We do not make misleading claims, use false urgency, present fictitious endorsements, or claim unjustified official affiliations. Any recommendation or information is based on practical and ecological knowledge, without unrealistic guarantees. Our goal is to provide accurate and useful content while respecting your privacy and rights.